A Revolutionary Communication
and Family Engagement Tool

Aged Care Pulse is one simple platform to streamline how you inform, engage and communicate with families.

A Revolutionary Communication
and Family
Engagement Tool

Aged Care Pulse is one simple platform to streamline how you inform, engage and communicate with families.

A revolutionary communication
and family
engagement tool

Aged Care Pulse is one simple platform to streamline how you inform, engage and communicate with families.

ACP-Website_home

Inform

Send out urgent announcements and keep families updated

Engage

Create events, post activities and monitor RSVP’s

Connect

Send and receive messages from a resident’s primary contact

All-in-one Communication System

This all-in-one communication system is designed and built to help you promote the well-being and lifestyle of your residents. With Aged Care Pulse you can keep your residents & staff connected with their families. Let families see what's happening inside a facility with updates, announcements, posts, photos, videos & event invites relating to the care and activities of their loved one.

Revolutionary Provider-branded smartphone app powering communication with families

News & Posts

Post quick updates, news, photos, videos and daily insights for families to receive in their provider branded smartphone app

Events

Create events and send out RSVP's. Receive RSVP responses and customised event responses

Instant Messaging

Send & receive messages from a resident's primary contact person

Urgent Updates

Send out urgent updates to ensure families are kept informed regularly

Feedback

Send and receive feedback from families regularly

Early Warning System

Use insights and dashboard features to assess and monitor performance from feedback & communication post data

Innovative commercial model that eliminates provider cost, and maximises engagement

App launch in days

Have your own provider branded smartphone app loaded into the Apple App Store & Google Play within days through our novel whitelabel
turnkey solution

Customise modules

Control which Aged Care Pulse modules are active for your organisation, and what functionality is live in your family app

Consistency in communications

Use templates to ensure all family communication is in a consistent
style and tone

Free Staff App

Easily allow an unlimited number of staff to access the app, and receive the same facility news & updates - for free

Permission Controls

Control which staff and roles have read only persmissions, can post instantly, or which require manager approval before distribution to the family app

Sales Tool

Ease stress and provide reassurance by using news, photos & posts to give prospective residents a 'behind the scenes' glimpse into facility life

Use daily facility insights to stand out in a competitive marketplace

Provide Certainty to Prospective Residents

Prospective aged care residents have greater choice than before when selecting an appropriate residential aged care facility. Leverage your existing resident family communication & engagement efforts to showcase daily insights into the activities and care received by residents. Offering a "Behind The Scenes" look into your facilities & care, provide peace of mind and comfort to prospective residents, and help your facilities stand out in a competitive marketplace.

Easily maintain engagement during lockdowns and COVID-19

Family members can receive a constant stream of updates, insights, pictures and videos of facility life during lockdown - all delivered instantly to their provider branded smartphone app.

Maintaining connection during lockdowns & COVID-19

Facility lockdowns are an unfortunate yet necessary part of the clinical experience of residential aged care. During these times family members cannot visit their loved ones, and experience heightened emotions of nervousness, stress and disconnection. The COVID-19 pandemic has only highlighted the need to keep families connected with residents when they are not physically able to visit a facility. Aged Care Pulse helps alleviate these emotions, and provides a day-to-day insight into the activities and care provided to a resident. Family members can receive a constant stream of updates, insights, pictures and videos of facility life during lockdown - all delivered instantly to their provider branded smartphone app. Key family members and POAs can receive additional updates and even send or receive direct messages from key facility personnel. Facility management teams can quickly keep in contact with families without having to be constantly on the phone - providing reassurance and connection during difficult times.

Family members can receive a constant stream of updates, insights, pictures and videos of facility life during lockdown - all delivered instantly to their provider branded smartphone app.

Personalised & Customised

iOS & Android app that is customised to your Organisation’s branding and colours.
A complete whitelabel turnkey technology solution - no upfront investment necessary.
The result: your own smartphone app available on Apple App Store & Google Play within days.

Primary Family User

Suitable for powers of attorney or other primary resident contact person. One Primary User per resident.
$ 19
95
ex GST, per person per month
  • View posts
  • View & RSVP to events
  • Chat with other family group users
  • Chat with facility staff
  • Invite family group users

Additional Family Users

Suitable for any other family member or person invited by the Primary Family User.
$ 9
95
ex GST, per person per month
  • View posts
  • View & RSVP to events
  • Chat with other family group users

Staff Users

Provision an unlimited amount of staff users to use the Aged Care Pulse communication system and staff engagement app - all for free
Free
  • Read only - view posts
  • Create and send posts from app

Bulk Pricing

For providers who would like to incorporate Aged Care Pulse within their Additional/ Extra Services, or to offer a discount to resident families, please contact our Support Team for pricing options.
  • Incorporate service into Additional/ Extra Services
  • Discounted Primary & Family User prices

Developed By Aged Care Experts

Aged Care Pulse has been developed by the team behind Aged Care Decisions – Australia’s largest residential aged care placement service.
For over six years our team has assisted tens of thousands of families to navigate the complex aged care placement journey, and successfully match a family’s care needs, preferences and budgets to vacancies in their area of choice.
Now more than ever families demand greater insight into the daily activities and updates within a facility. 
Understanding the pressures on aged care providers, Aged Care Pulse has been developed in consultation with providers, and built from a family’s perspective. 
Aged Care Pulse is a cost effective yet modern tool to provide simple communication, strong connection and high engagement with resident families. 
The result is a secure, purpose-built & easy-to-use communication and engagement tool.

Enquire Now

Inform. Engage. Connect.

(c) 2020 Aged Care Pulse Pty Ltd
Level 3, 26 Marine Parade, Southport QLD 4215