Maintaining connection during lockdowns & COVID-19

Facility lockdowns are an unfortunate yet necessary part of the clinical experience of residential aged care. During these times family members cannot visit their loved ones, and experience heightened emotions of nervousness, stress and disconnection. The COVID-19 pandemic has only highlighted the need to keep families connected with residents when they are not physically able to visit a facility. Aged Care Pulse helps alleviate these emotions, and provides a day-to-day insight into the activities and care provided to a resident. Family members can receive a constant stream of updates, insights, pictures and videos of facility life during lockdown - all delivered instantly to their provider branded smartphone app. Key family members and POAs can receive additional updates and even send or receive direct messages from key facility personnel. Facility management teams can quickly keep in contact with families without having to be constantly on the phone - providing reassurance and connection during difficult times.